This is a list of comments gathered over the years by various clients who have commented on Allen Hancock's Macintosh consulting service.

In August 2004, Allen Hancock moved back to Baton Rouge. Since then, business has grown, and is now opening a true storefront off Goodwood and Tara.. We look forward to continueing to provide help and guidance to business and home users of Macintosh computers in the greater Baton Rouge area. Below is are the reviews we've received over the years.

Thank you Allen.  Enjoyed visiting with you.  Do so appreciate your care and concern for Kenneth & me.  It has been a great business relationship for quite a few years now.  Good luck with the store front.  Dixie

Hello Allen,

Just wanted to say thanks for the service with my laptop last week.  Good to know I have a place to get assistance when I need it with my Mac.

Thanks again,
Joe

Hi Allen,

I just wanted to let you know that David was very helpful and friendly.
Everything is taken care of for Stephanie & myself.

Thanks a bunch & have a great day.

Andrea

message: Thank you very much for recommending Allen, I did not expected that my apple computer could be repaired that quick. I was so worried whether it can be repaired or not with the hard disk problem, but now it is in a very good condition. Thank you very much Mr Allen for providing this kind of service to me. I will refer your name to all my friends who are using apple computers, Bye
Farooq

Allen-
Actually I feel more comfortable with your guidance in this area anyway. If I haven't said it to you before, your ability to narrow the vast knowledge base of the computer world down to an actual customer's needs is unparalleled in my experience.

Thanks,
Henry

Thanks for all your help. Computer problems can be such a hassle when you work alone. It's very reassuring to know there's someone so knowledgeable, efficient and reliable around who can fix these things. I told another graphic designer friend of mine about you, so maybe you'll get some business from her in the future. Lisa

Allen-

I want to thank you for hopping onto my problem the night before you left for an out-of-town destination.

I don't know what I would have done without your help!

You are an Apple genius but also someone who cares about his customers. I do appreciate your dedication. Don't forget to send me an invoice.

Hi Allen!

Thanks for all your help. Computer problems can be such a hassle when you work alone. It's very reassuring to know there's someone so knowledgeable, efficient and reliable around who can fix these things.

Kent,
Thanks a lot for the recommendation of Allen. He got my Timbuktu set up and going. He is very knowledgeable about Timbuktu as well as other Mac products. I would not hesitate to recommend him to anyone who needs a help.
Thanks again for the recommendation!
Tom

I'm sorry I won't get to see you tomorrow so that I can tell you personally what a great experience this has been, considering the circumstances. Thank you so much for your attention and consideration during this entire process. You've really gone above and beyond the call to help make this a relatively painless event. I just can't thank you enough...

Mark

Re: learning to Cut and Paste

I did it! You are a generous genius.

Peggy

Allen,
I have always considered your billing/quotes etc. fair and I attempt to make sure payments to you are always timely. By comparison with other consultants, I have found your work and advice to always be on point. When our firm pushed to move away from Apple and your work as a consultant, I objected. I won. Even when they considered moving to Win servers, I recommended that we use you for installation and maintenance. I look forward to having you around in the future for more improvements/tweeks in our system.
E

From: diana@...
Sent: Thursday, December 01, 2005 9:35 PM
To: joan@...
Cc: [owner1] [owner2]
Subject: Fabulous!
That adjective would apply to both Allen and the new webmail system.
You did good!
D

Below is the result of your feedback form. It was submitted by: Steve
message:
I have been a Mac user since their first machine hit the stands, as I've also been a Apple stockholder since they started.
We ALL know how easy it is to get advice on PC's BUT to get GOOD, HONEST and CORRECT advice and help in the "Mac World" is extremely difficult!!
Allen has been a God send to my business and has saved me, our equipment and a LOT of downtime with his expert and professional Mac attitude.

Believe me.....in over 25 years I've tried others....and there is NO comparison! Use Allen Hancock for ALL your Mac requirements and you will be much better off in the longrun.

No...He's NOT a family member....(we'll take him anytime)but we feel that strongly about his business and he will solve most any problem.

Hey Allen.
Thanks. You've taken one of the scariest moments in my life and turned it into something quite smooth. You really did a good job of making me aware of all the possibilities, risks and potential costs.
You're an excellent communicator which is a very rare thing in the tech business.
You're gonna get any and all business i can shoot your way.
Mario was right for recommending you and I'm gonna do the same to the graphic design department at LSU.
Thanks a million or as Mario would say "Grazie Mille"

Allen -
[I heard] about your move - we're sorry to see you go. I wish you the best of luck and thank you dearly for the great service you have provided us for the past few years. I personally have learned a lot and hope to continue my quest for full understanding of the Mac! Enjoy Louisiana--
Best,
Lee

Subject: Great Relationship

Noticed a lot of your postings are from Baton Rouge, where I was raised and told about you. But having our own business in Arkansas for over 30 years when I had a Laptop damaged, Allen has been one of the "few" who gave me honest, well derived answers!

I will be counting on him in the future, plus since I am close to Memphis sending him as much business with Apple's as I can. In this days marketplace it's hard to find a "true" professional. Thanks!!

Steve

Subject: Superman

message: Although I knew this time would come, I am very glad to have met you. You are a great listener and problem solver. You made sure I understood while making yourself easily available with my many questions and concerns. You are highly competent and quickly efficient. I feel your leaving will have a huge impact on the stress levels incurred by computer failures! Thanks for all your hard work and great luck in Memphis. They are very lucky!

Love,

Mandy

From: Rodney A. Cobi and Aaron J. Tuley

Re: Mr. Allen Hancock

Subj: Professional Qualifications - Hancock Consulting Client Endorsement - Center for Landscape Interpretation

Date: 12 May 2001

We, at the Center for Landscape Interpretation, became acquainted with Allen Hancock from the date of purchase of our first Macintosh computer in 1997. Since then we have had occasion to work with Allen on a number of issues related to our office computer systems, including especially the PowerMac 9600/300, the PowerBook G3 400 M / 4G, several monitors, printers, scanner, Mac to PC hookup and an array of devices and software products.

In our client-consultant relationship, Allen has made a special effort to understand and appreciate our business practices and anticipate our professional needs. He has been effective in helping us identify and solve a variety of problems, exploit opportunities and create and enhance values, all within the framework of extending and enhancing our computer capabilities, especially in support of multimedia initiatives.

As a computer consultant, Allen has advised on the purchase of hardware and software; installed and taught some of the basic and finer points related to operating systems and applications programs; demonstrated numerous tricks and shortcuts; and provided dozens of helpful suggestions. Beyond the performance of on-site services, he has researched specific products and problems and reported the results to us in a timely manor. Most recently, at our request, he recommended, acquired, installed and tested a large format scanner with special features.

Allen has excellent communications skills. He has always made a special effort to make complex operations understandable to us as clients with limited technical backgrounds, including a willingness to list, in order, the steps in an operation not always found in manuals. He has been especially patient in listening to a problem description when we are at a loss in using the precise terminology.

Although extremely busy in his practice, Allen is very accommodating in squeezing in emergency visits to our office or even home. And he is readily accessible by cell phone, even on weekends, so we discovered, when we called from Kansas for help with an unusual situation prior to a major presentation.

Allen possesses a wealth of experience for a man of his years. He is very knowledgeable, highly efficient and technically competent. He is totally reliable. He is a thoroughgoing professional in every respect.

He leaves behind a fine reputation as he and his Veterinarian wife, Wendy, move on to Memphis where he will open a new office for Hancock Consulting. We count ourselves fortunate to have had his assistance over the past few years and we will miss both his expertise and his quiet confidence. Wisely, we believe, he will continue his presence in Baton Rouge, entrusting his consulting practice there to an associate, Helen Baxter. We rest assured that she will sustain the fine tradition of service on which we have come to rely.

In all their endeavors, we wish Allen and Wendy continued success and a lifetime of happiness.

Subject: Re: The future of Hancock Consulting, Inc.

message:

Allen,

Congratulations to your wife and you. Although we will miss having you at our immediate disposal, I am happy to hear that we will be able to reach you through other means.

Being one of your first customers, we have over the past couple of years come to rely on your assistance exclusively with nothing but satisfaction.

I am sure that the person you leave to provide service to your customers is what you say she is.

Surely, we shall continue to need support for our computers and network.

Best wishes,

Henry

Subject: Re: The future of Hancock Consulting, Inc.

We will miss you much, Allen, but best of luck! James and Ashley left today for [vacation], so I'll give them the bad news when they return.

take care! Carolyn

Subject: Re: The future of Hancock Consulting, Inc.

Wow! so soon. We will miss you dearly and hope everything works out well for you in memphis.

Libby

Subject: Re: The future of Hancock Consulting, Inc.

Dear Allen,

I hate to see you go. I'll try to order that software we discussed so we can schedule another session before you leave.

The boxes designed by Cathy are being run this week, scheduled for debut at Calvin's Bocage Market Saturday. You've played an important role in our lives, and I'm going to miss you.

Regards,

Sarah

Subject: last min ?'s

Allen, I just opened your email and I now know that it's true. You are too good to be real. Just kidding, hope that you all will find all the best for you in Memphis.

Thanks again,

Donna

Subject: Re: The future of Hancock Consulting, Inc.

Hi Allen,

I am sorry to hear that you will be leaving Baton Rouge. I know you will be GREATLY missed.

In case you do not know, I have moved to Houston and am loving it. Luckily, I haven't had any technical problems since I have been here, but it was comforting to know you were only an email away. I guess you will still be within email reach and I will definitely use it should the need arise. Also, if I need to order anything online, I will go through your site to do so.

I am sure you are leaving your other clients in good hands with Helen. I don't know of her, but she must be very competent to attempt filling your shoes.

I wish you and your wife the best of luck in your new venture. Memphis is great town and I know you will do well.

Keep in touch and take care. You will be missed.

Kim

Subject: Re: The future of Hancock Consulting, Inc.

We will miss you!! Good luck in Tennessee!!

-Nikki

Subject: Re: The future of Hancock Consulting, Inc.

Allen, many congratulations, As I am a Lt. Gov with AdFed, I know all the agencies in Memphis, and would love to provide a reference for you, as I am certain Elizabeth and others would. Let me know what I can do in this venue. I would like to thank you for everything you have done for me and my company. You were always such a pleasure and so knowledgeable. Hat's off to you and your wife!

-Kim

Subject: Re: The future of Hancock Consulting, Inc.

Allen,

Congratulations to your wife on her success! Too bad she has to take you with her.

Thank you & Good Luck to you and your family,

-Jason

Subject: testimonial

message: Allen is amazing. Every time I needed help fixing my computer, Allen was available almost immediately and always knew exactly how to remedy the problem.

-Ellen

I RECEIVED YOUR EMAIL STATING THAT YOU WILL BE MOVING. GOOD LUCK TO YOU AND YOUR FAMILY! IT HAS BEEN NICE WORKING WITH YOU.

THANKS AGAIN FOR YOUR PATIENCE WITH THIS PROJECT. I APPRECIATE ALL OF YOUR HELP.

ROSEMARY

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