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Remote Support
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Getting to work with amazing customers is what our team looks forward to every day.

The Orchard Solutions is a proud member of the Apple Consultants Network and is an Apple Authorized Training Center.

About

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LAFAYETTE

Louisiana

3809 Ambassador Caffery Parkway
Lafayette LA 70503
USA



BATON ROUGE

Louisiana

662 Jefferson Hwy

Baton Rouge LA 70806
USA



ORLANDO

Florida

Formerly Boom Consulting LLC
Orlando FL 32806
USA


 

Our Consultants

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Our staff is driven to provide the best customer experience possible. Each staff member knows that what you do with technology each day is critical to your business. Every consultant works hard to get you the best solution possible so we get you back up and running and making sure things stay that way. We have invested heavily in training our staff so we can provide you with the best possible support.

CHRISTOPHER HOLMES

Chief Executive Officer

Christopher Holmes is the President & CEO of The Orchard Solutions. He is an Apple Certified Trainer and has served on the ACN Advisory Council for the last two years. Christopher was first Introduced to the world of Apple when he bought a Black MacBook in 2006. Since then this enthusiast turned expert has acquired numerous Apple Certifications. He deeply enjoys drinking coffee.

ASHLEY BOREL

Consultant

Ashley has enjoyed various forms of coding and graphic design since high school. While in the graphic design program at the University of Louisiana, she was introduced to the world of Apple. She learned more about the ins and outs of Mac computers while working at The Orchard Stores, gaining several certifications along the way. And hey, she can still work magic with websites and graphics.

STEPHEN MONROE

Sr. IT & Project Manager

Stephen Monroe is the Senior Manager of IT Service and Projects. He holds a degree in industrial electronics. Stephen has a vast array of knowledge in Networking Infrastructure, Audio/Video, Server and Client OSs both Windows and Mac. He also likes leading the team of hard working individuals at Orchard Solutions to help service the south east.

Jeramy LeCompte

Lafayette Branch Manager

Jeramy LeCompte started using Mac back in 2004 and has never looked back. Shortly after graduating high school he attended a technical collage in New Iberia, LA for IT. He joined The Orchard Stores in 2010 as part of the sales and core bar team. With time, he excelled and was promoted to work for The Orchard Solutions. Since late 2011 Jeramy has acquired several Apple Certifications and now serves as the Lafayette Manager for The Orchard Solutions.

Morganne Jones

Office Manager

Morganne, the Queen of Awesome and also known as the Accounting and HR manager for Orchard Solutions, begin her journey as a summer camp cafeteria worker. From there her journey went on to include waitress, appliance salesman, AT&T salesman and much much more before attaining her degree in Human Resources in 2011 from Nicholls State University. When Morganne not overseeing day to day operations at the Orchard Solutions, she is the mother to an amazing son and daughter and wife to her husband. She enjoys cooking, reading, dogs and watching television.



Allen Hancock

Chief Technical Officer

Allen Hancock received his Bachelor's in Early Childhood Education at the University of Missouri - Columbia. This background in education keeps him coming back to MacTech. In 2000, Allen started the Mac Consulting Group, Inc: an Apple Specialist and Authorized Training Center based in Baton Rouge, Louisiana. There, he found his thrill in helping clients make the most of their computing experiences. In 2012, Allen sold the Mac Consulting Group to The Orchard, where he continue to do what he loves most: help make happy customers. Over the course of his career, he met too many people as they suffered a failing hard drive without a current backup. As a means of preventing such loss, Allen founded Watchman Monitoring, Inc. Its namesake product is a Software as a Service tool which allows service providers to address such problems before it’s too late.

Ethan Hebert

Consultant

Ethan has been offering professional Macintosh support and consulting work for the past 6 years. He started using Macs just 7 years ago, switching from a long time windows user and never looking back. When Ethan is not glued to his laptop screen he enjoys visiting local museums and attending festivals, which are plentiful in southern Louisiana.


 

Classes & Services

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Training is the most important service we provide.

The Orchard Solutions is Louisiana's Premiere  Apple Authorized Training Center (AATC).

We offer classes in Baton Rouge and Lafayette. We also provided classes at your school or business when we there are four or more students.

Our AATC-authorized courses deliver Apple's official curriculum on Apple hardware, OS X, OS X Server and Pro applications.  These comprehensive curricula address a broad range of technical proficiencies and are delivered by Apple Certified Trainers.

Questions?  Want to have an On-Site course?  Contact our training staff at trainingcenter@theorchardsolutions.com



Boom Consulting Acquisition

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The Orchard Solutions and Boom Consulting Transition

Dear Boom Consulting Client,

Thank you for being a valued client of Boom Consulting. We appreciate your loyalty and business all these years. Boom Consulting and The Orchard Solutions are proud to announce our recent  acquisition of Boom’s Consulting Services. As of Friday April 4th Jeremy will no longer be providing IT Support.  Jeremy Pihl has been hired by an amazing technology company in California and will be handing off consulting services to The Orchard Solutions team. We wish him well as he begins this exciting journey.

Jeremy Pihl wishes to assure customers that excellent support will not cease. We look forward to bringing expanded offerings to the Orlando/Tampa area. The Orchard Solutions has a great team of consultants ready to start provide high quality consulting. Learn more about Our staff here:

https://theorchardsolutions.com/consulting/consultants

About The Orchard Solutions:

The Orchard Solutions is an Apple Consultants Network Member, Apple Authorized Training Center and Apple Professional Service Provider. We currently have consulting offices and Training Centers in Baton Rouge and Lafayette. The Orchard Solutions has been providing solutions for clients in Texas, Arkansas, Mississippi, Alabama, Florida, and Louisiana since 2008. To get to know our team visit  www.theorchardsolutions.com or give us a call at 225-933-5311.

 

One of the values of working with The Orchard Solutions is our relationship with The Orchard Stores our sister company. The Orchard Stores is an Apple Specialist and Apple Premium Service Provider. They are a distinguished Apple Retailer and will allow us get you Mac’s, iPads, iPod’s, cases,  and hundreds of accessory brands. Our customers now have a direct channel to get magical products and high quality services.  You can learn more about The Orchard Stores at www.theorchardstores.com

 

At the end of the day we are two unique companies providing complimentary services under one banner brand: The Orchard.

 

Billing:

For any existing open invoices that were invoiced under Boom Consulting and are still owing please make checks payable to: Boom Consulting.

The Orchard Solutions uses Freshbooks, an online billing system.   For all new onsite invoices please make payment out to The Orchard Solutions.

HQ/Billing Office mailing address:

234 Rue Beauregard, Suite # 200

Lafayette, LA 70508

or

CALL 225-933-5311 to make payment over the phone.

 

Support:

Our consulting team and help desk will be available immediately to provide remote and onsite support. We use a ticketing System called Zendesk for support request submission. Just visit

help.theorchardsolutions.com

or call 225-933-5311

We are absolutely excited about the opportunity of providing high quality support services for you!

 

Christopher R. Holmes, CEO & President

The Orchard Solutions

 

Contact Us

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Office Hours
Monday-Friday:    9:00 am-5:00 pm
Saturday:              Closed
Sunday:                Closed

The Orchard Solutions Baton Rouge Consulting & Training Office:
662 Jefferson Hwy
Baton Rouge, LA 70806

Phone: 225-933-5311

Email: support@theorchardsolutions.com

The Orchard Solutions Lafayette Consulting & Training Office:
3809 Ambassador Caffery Parkway
Lafayette, LA 70503

Phone: 225-933-5311

Email: support@theorchardsolutions.com

 

The Orchard Solutions HQ & Billing Office
234 Rue Beauregard Suite # 200
Lafayette, LA 70508

Phone: 225-933-5311

Email: support@theorchardsolutions.com