Running Room is where I share stories, case studies, and lessons from the field — grounded insights to help small businesses create space for better operations, stronger teams, and smarter growth.

I call it Running Room because that’s what I try to give every client: room to run, simplifying the “more to manage”.

Tom Hancock, consultant and author of Running Room, a blog about operations, clarity, and leadership for small businesses.
Field Notes Tom Hancock Field Notes Tom Hancock

Field Note No. 2 - Tension Lines

Sometimes the hardest part of change isn’t the cutting — it’s knowing where the pressure lies before you begin. A dead hickory on my farm reminded me that tension always tells a story: which way things want to go, what resists, and what’s ready to give. The trick isn’t to fight the lean, but to read it — and work with it.

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Work Matters Series Tom Hancock Work Matters Series Tom Hancock

A Longer Look

Work can be messy and misaligned. But when we slow down long enough to understand what’s really happening, gifts begin to surface and people start to thrive. Sometimes the most important work we do is simply taking a longer look.

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How CBRE Turned Platform Support into Strategic Advantage

What began as quiet feedback from a few project teams became the catalyst for a smarter support model at CBRE. This case study explores how risk reviews, embedded coaching, and client-facing innovation helped shift the way project delivery was supported—and how the right platform model can drive both internal and client success.

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Tom Hancock Tom Hancock

A Lowes Vest Helped Me Drop 20 Pounds and Reclaim My Spin Radius

After 40 years in corporate life, I took a seasonal job at Lowes—and dropped 20 pounds, found purpose, and nearly touched my toes. This personal story reflects on humility, health, and unexpected rewards. Turns out, it's never too late to move, to help, and to find joy in mulch therapy.

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